Beware of This Toner Yield Scam on Your Service Plan

With the rising expenses in business, it can be hard to maintain a consistent budget. Let alone when you are hit with unexpected fees. How do you avoid paying for hidden charges from your copier vendor? If you signed a lease or agreed to a service plan, always check for what it will include. Never assume that just because you bought a service plan that the company will cover toner cartridges. In some cases, people bought a service plan to later find out they had to pay hundreds of dollars more for a toner cartridge when they paid for a useless service plan.

The fine print is where you have to watch out for hidden fees. For example, let’s say your service plan includes 5,000 copies. The manufacturer will fill the toner cartridge with a specific amount to cover a certain amount of prints, but you have to look at the yield. Beware! If a company claims to give 32,000 pages when each page is five percent coverage, understand that you will get much less than 32,000 pages. At five percent coverage, that averages out to 1,600 pages with 100 percent coverage. When you call the company, they tell you that you have to pay for the toner because you are using more than five percent coverage per page, so you have to pay for it.