Helping Your Copier Make Healthy Prints…

Does Your Copier in San Jose Seem to Miss Print Jobs Often?

It seems there are a lot of issues when people are plugging in and out of a network pretty consistently and one of these issues occurs with the driver and the copier for a printer or copier.  DHCP, when enabled is a handy feature.  It lets a copier company know what IP address is available for a particular copier they are installing.  The problem exists when there is a DHCP ON set up and the copier is unplugged or moved anywhere.  Most “I can’t print” issues seem to be the driver not communicating properly with the device.

How to resolve:

Pull config page from printer.  See what the IP, Subnet and Netmask are.

Go to your computer (Windows) and look under the control panel or “printers.”  right click on the installd printer in question.  Hit properties.  go to the third tab which should say “ports” and expand that column.

Check and see if this is the same number as the sheet on the paper you printed at first with your San Jose copier.  If it is not a match, it is something else. If it is, make sure those numbers match.